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Trading Terms RCS Shop

§ 1 Applicability, Definitions of Terms

RCS Systemsteuerungen GmbH, Im Paesch 5, 54340 Longuich, Germany operates an online store for goods, digital goods and services on the website (hereinafter: “RCS Shop”). The following general terms and conditions apply to all services between us and our customers (hereinafter: “Customer” or “You”) in the version valid at the time of the order, unless otherwise expressly agreed.

§ 2 Conclusion of the Contracts

(1) The following regulations on the conclusion of contracts apply to orders placed via our online store at

(2) Our product presentations on the Internet are non-binding and not a binding offer to conclude a contract.

(3) The customer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our online store. The contract is concluded when you receive an order confirmation from us at the e-mail address provided.

(4) In case of conclusion of the contract, the contract is concluded with RCS Systemsteuerungen GmbH, Im Paesch 5, 54340 Longuich, Germany.

(5) The processing of the order and transmission of all information required in connection with the conclusion of the contract is carried out by e-mail, in part automatically. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of e-mails is technically ensured and, in particular, that it is not prevented by SPAM filters.

§ 3 Subject of the Contract

(1) In our online store is the subject of the contract:

a. The sale of goods. b. The sale of purchase software. c. The cession of rental software. The following General Terms and Conditions for Rental Software (Subscription) apply.

(2) The sale of digital products shall be subject to the restrictions apparent from the product description or otherwise resulting from the circumstances, in particular with regard to hardware and/or software requirements for the target environment. Unless expressly agreed otherwise, the subject matter of the contract is only the commercial use of the products.

§ 4 Prices and Shipping Costs

(1) The prices listed in the respective offers as well as the shipping costs are net prices and do not include applicable taxes. (2) The payment methods available to you are shown under a correspondingly designated button in the online store or in the respective offer. Unless otherwise stated for the individual payment methods, the payment claims are due for payment immediately.
(3) In addition to the prices indicated, shipping costs may be incurred for the delivery of products, unless the respective item is indicated as free of shipping costs. The shipping costs will be clearly communicated to you again on the offers, if applicable in the shopping cart system and on the order overview.

§ 5 Liability

Subject to the following exceptions, our liability for contractual breaches of duty and for tortious acts is limited to intent or gross negligence.

§ 6 Contractual Language

Only German shall be available as the contractual language.

§ 7 Warranty

(1) In relation to entrepreneurs, the warranty period for delivered items is 12 months.

(2) As an RCS Shop customer, you are obligated to immediately inspect the item/digital goods or the service rendered for completeness, obvious defects and transport damage upon fulfillment of the contract and to notify us and the carrier of any complaints as soon as possible.

§ 8 Validity of the General Terms and Conditions

The regulations contained in the General Terms and Conditions of RCS Systemsteuerungen GmbH for retention of title, warranty and liability, applicable law and place of jurisdiction also apply accordingly to contractual relationships within the framework of sales in the RCS Shop.

§ 9 Final Clause/Dispute Resolution

(1) The clauses of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply. (2) Consumer dispute resolution: We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board. (3) Complaints and notices of termination shall be sent to the following e-mail address: RCS Systemsteuerungen GmbH Im Paesch 5 (Gewerbegebiet) 54340 Longuich Germany Managing Director: Jürgen Räsch Commercial Register: Amtsgericht Wittlich, HRB 2938